Return Policy

1. Once the payment is received order will not be cancelled.
For cancellations made before a delivery attempt, any advance paid will be refunded.

2. Cancellation after delivery - Products once delivered cannot be returned.

3. In case, you receive a damaged product, please bring it to the notice of the delivery personnel, Service Associate or other responsible personnel immediately. You can send us the images on our official number: 9718347328 or mail us your concern on happy2help@twigsdirect.com.

In case you notice an issue later, please write to us at happy2help@twigsdirect.com or call us on +919718347328

Damage or defect will be assessed in 1-2 days and a solution may be offered.